Questions,
Answered.

Everything you need to know before starting your journey with Trichome — from eligibility to dispensing.

About Trichome

Is Trichome a real medical clinic?

Yes. Trichome Medicinal Dispensary operates strictly within the regulatory framework set by the Therapeutic Goods Administration (TGA) and relevant state and territory health authorities — upholding the highest standards of patient safety, product quality, and legal compliance. Our prescribing doctors, qualified pharmacist, and dispensary team manage every prescription with precision and care.

Beyond prescription-only products, we offer comprehensive patient consultations, access to nutritionist services, and more — all designed to support your health and wellbeing.

What is Trichome's cancellation policy?

Plans change, and we're happy to accommodate. If you need to cancel your consultation, simply call us at least 30 minutes before your scheduled appointment and we'll help you find a time that suits you better.

Reach us on (07) 3844 2543 or by email at info@trichomemedicinaldispensary.com.au.

Am I eligible for natural treatments?

The best way to find out is an initial consultation with our team. Our pharmacist will assess your condition and treatment history to determine whether medicinal cannabis is a suitable option for you. Every step of the process is carefully regulated to ensure compliance with Australian health law, with doctors required to secure the necessary approvals before prescribing.

Why are doctors at Trichome Medicinal Dispensary allowed to prescribe this medicine?

Australian law provides a clear framework for the safe, legal prescribing of medicinal cannabis for certain health conditions. Our doctors hold the necessary Authorised Prescriber (AP) approval to prescribe under this framework, which is regulated by the Therapeutic Goods Administration (TGA) to ensure safety and efficacy — offering an alternative, medically-guided path for patients who haven't found relief through conventional therapies.

Consultations & Eligibility

What's the cost of a consult?

Consultation & Prescription Processing (External)

$79 Pay per Consult
  • Comprehensive clinical consultation
  • Assessment of suitability for treatment
  • Individualised treatment planning where clinically appropriate
  • Preparation and secure transmission of prescriptions to a pharmacy of the patient's choice
  • External pharmacy liaison and additional administrative processing
  • Medication available for pick-up or delivery (delivery via Australia Post Express or same-day courier within Brisbane suburbs – delivery fees may apply)
How do I book a consult?

Booking is simple. Schedule your appointment directly through our website using the online booking system, or call us on (07) 3844 2543 to arrange a time that works best for you.

Medications & Dispensing

How long will it take for my application to be approved?

Answer coming soon — contact us on (07) 3844 2543 in the meantime.

Where can I get Trichome Medicinal Dispensary products?

Answer coming soon — contact us on (07) 3844 2543 in the meantime.

When and how do I order refill medication?

Answer coming soon — contact us on (07) 3844 2543 in the meantime.

Do you ship Australia-wide?

Answer coming soon — contact us on (07) 3844 2543 in the meantime.

How much does shipping cost?

Answer coming soon — contact us on (07) 3844 2543 in the meantime.

Can I track my order?

Answer coming soon — contact us on (07) 3844 2543 in the meantime.